LEGAL

Privacy Policy

Last updated: 19 July 2026

VerseFlow ("VerseFlow", "we", "us") is a desktop application for church media teams, produced by Wise Apps Dev. This policy explains what information the app and our services handle, why, and who processes it. We built VerseFlow to keep your data minimal — most of what matters never leaves your computer.

The short version: Your service audio is transcribed in real time and immediately discarded — never recorded or stored. In offline mode, nothing leaves your machine at all. We only hold what's needed to run your account, take payment, and provide support.

1. Information we handle

Account information

When you create a free VerseFlow account you provide an email address and password, or you sign in with Google (in which case Google shares your email address, name and profile picture with us). Sign-in is handled securely through a trusted third-party authentication provider; we never see or store your password.

Audio

VerseFlow listens to your microphone or audio feed to detect Bible verses and songs. Audio is processed in real time to produce text and is then discarded. We do not record, save, or retain your audio.

Offline mode (Free): transcription and detection run entirely on your own computer. No audio or text leaves the device.
Cloud mode (Pro): audio is streamed over an encrypted connection to a specialist third-party transcription service purely to convert speech to text in the moment. It is not stored by us, and it is processed under that provider's own privacy and data-retention terms.

Song identification

When you use online song lookup, the song title, artist, and/or a short recognised lyric fragment may be sent to third-party lyric and AI services to identify the song. No audio recording is sent.

Payment information

Pro subscriptions are processed by a trusted third-party payment provider, chosen to suit your region. Your card or payment details are entered on the provider's secure checkout and handled by them — we never see or store your card number. We receive and store your subscription status: your account ID, billing email, plan, renewal/expiry date, and a subscription reference.

Device and usage information

A random installation ID generated on your device, used to enforce the "one active device per Pro account" limit and to prevent abuse.
For cloud features, we log basic usage events (which cloud request was made and when) and an approximate country derived from your IP address, so we can operate the service and manage costs. We do not build advertising profiles.

Support requests

If you contact support from within the app, we receive the message you send, the email address you provide (optional), your installation ID, the app version and your platform, so we can help you.

2. How we use information

To provide the app and its cloud features (transcription, verse and song detection).
To create and secure your account and sign you in.
To take payment and manage your Pro subscription and device limit.
To prevent abuse and manage the cost of the cloud services (rate limiting, usage counts).
To respond to your support requests.
To comply with legal obligations.

3. Third-party services

To operate VerseFlow, we rely on a small number of carefully chosen third-party providers. They support functions such as:

signing you in and securing your account;
converting speech to text and performing AI verse and song detection (Pro cloud features);
processing subscription payments securely;
looking up public song information;
approximate, IP-based location for basic analytics; and
hosting our website and app downloads.

These providers act as our processors: they handle your information only as needed to perform their specific function for us, under their own privacy, security and data-protection commitments, and are not permitted to use it for their own purposes. We do not sell your personal information, and we do not share it with third parties for their own marketing. If you would like more detail about the providers we use, contact us at wiseappsdev@gmail.com.

4. Data retention

Audio: never stored — discarded the instant it is transcribed.
Account & subscription data: kept while your account exists and as needed for billing and legal records.
Usage logs: kept for a limited period for service operation and cost management.
Support messages: kept so we can help you and improve the app.

5. Your rights

You may request access to, correction of, or deletion of your personal data, and you may close your account at any time. To do so, email wiseappsdev@gmail.com from your account email. Depending on where you live, you may have additional rights under laws such as the GDPR — we will honour valid requests.

6. Security

Connections to our services use encryption (TLS). Payment card data is handled only by our payment processors, never by us. Access keys for our cloud providers are held server-side and are never embedded in the app.

7. International transfers

Because we use the third-party services above, your information may be processed in countries other than your own. Those providers maintain their own safeguards for such transfers.

8. Children

VerseFlow is a tool for churches and organisations and is not directed to children. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date above. Significant changes will be highlighted where practical.

10. Contact

Questions about this policy or your data? Email wiseappsdev@gmail.com.